Track Chairs

Kathrin Figl, Professor, University of Innsbruck, Austria. Email:

Jan Recker, Professor, University of Cologne, Germany. Email:

Eric Walden, Professor, Texas Tech University, USA. Email:


Track Description

Cognition and Human Behavior in Information Systems

The on-going infusion of new digital technologies – mobile and distributed computing, social media, digital platforms, data analytics, artificial intelligence, blockchains, cloud computing, and so forth, is transforming the design and use of information systems, such that more personalized, consumerized and overall more human-centric information systems emerge. These purportedly bring many advantages but are also associated with adverse effects. We are overwhelmed by information on various channels leading to a scarcity of attention. Multitasking on various devices and interacting with a smartphone virtually all the time may lead to information overload and techno-stress, hampering information processing. Thus, engineering attention and the design of digitally transformed information systems with a focus on cognitive aspects is becoming increasingly important for information systems designer not only for targeting potential consumers, but also to avoid unnecessary interruptions in work environments. 

This track sets out to invite research on cognitive implications, requirements and consequences of the digital transformation as they relate to design and use of information systems. Such cognitive considerations in guiding or “nudging” users’ choices or inputs in digital environments becomes highly relevant and prevalent (e.g. by encouraging people to behave more socially and environmentally responsible or to adopt a healthier lifestyle or to buy products). Thus, we also need a better understanding on how digital technologies can shape human cognition to better design human interaction with online systems.

We welcome novel qualitative and quantitative empirical insights as well as conceptual research contributing to theory development and offering directions for future research to optimize how humans and intelligent information systems may in future interact together. We especially encourage research that is grounded in different reference disciplines beyond the information systems field (e.g. cognitive psychology, neuroscience, or automated cognition).

The track is well aligned with the conference topic; it addresses effects of a digital world on human cognition and also addresses opportunities to nudge various stakeholders into participating in the sharing society.

Topics of interest include, but are not limited to

  • Effects of digital technologies on human behaviour

  • Evaluation of user experience and user attitudes of innovative interaction design

  • NeuroIS studies on information systems design and use

  • Shaping of cognitive behavior through emergent technology (e.g., virtual reality, augmented reality)

  • Cognitive biases and heuristics in the context of novel digital technologies

  • Differences in offline versus online thinking in digital platforms

  • Design of information systems for digital nudging in various domains (e.g. online shopping, crowd sourcing and funding, e-government, participation and contribution to the sharing society …)

  • Cognitive mechanisms underlying persuasive system design

  • Cognitive overload and technostress caused by interruptions and consumption of information through digital devices

  • Fostering creativity in digital settings such as co-creation and crowd-sourcing platforms

  • Cognitive requirements and consequences of human-centric design of information systems


Track Associate Editors

1. René Riedl, Professor, University of Applied Sciences Upper Austria & University of Linz, Austria

2. Christiane Lehrer, Assistant Professor, University of St. Gallen, Austria

3. Roozmehr Safi, Assistant Professor, University of Missouri Kansas City, USA          

4.  Eva Bittner, Junior Professor, University of Hamburg, Germany

5. Fons Wijnhoven, Associate professor, University of Twente, the Netherlands

6.  Xixi Li, Assistant Professor, Tsinghua University, Hong Kong SAR of China

7. Markus Weinmann, Assistant Professor, University of Liechtenstein, Liechtenstein

8. Maria Madlberger, Professor, Webster Vienna Private University, Austria

9. Irit Hadar, Senior Lecturer, University of Haifa, Israeli

10. Anne-Françoise Rutkowski, Professor, Tilburg School of Economics and Management, the Netherlands

11. Camille Grange, Assistant Professor, HEC Montreal, Canada

12. Christine Bauer, Senior Postdoc Researcher, Johannes Kepler University Linz, Austria

13. Jason Triche, Assistant Professor, University of Montana, USA

14. Siyuan Li, Assistant Professor, College of William and Mary, USA

15. Susanne Robra-Bissantz, Professor, Technische Universität Braunschweig, Germany

16. Don Jones, Professor, Texas Tech, USA

17. Steffi Haag, Assistant Professor, Friedrich-Alexander-Universität (FAU) Erlangen-Nürnberg, Germany

18. Martina Hartner-Tiefenthaler, Senior Scientist, TU Wien, Austria

19. Oliver Krancher, Associate Professor, IT University of Copenhagen, Denmark

20. Aliaksei Miniukovich, PhD, University of Trento, Italy

21. Lena Waizenegger , Lecturer, Auckland University of Technology, New Zealand

22. Ben Wagner, Assistant Professor, Vienna University of Economics and Business, Austria

23. James Gaskin, Associate Professor,Brigham Young University

24. Simone Kriglstein, Scientist, AIT Austrian Institute of Technology, Austria

25. Agnis Stibe, Professor, ESLSCA Business School Paris, France